Privacy Policy

1.Introduction

Lemon Drive Legal ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at lemondrivelegal.com (the "Site") or contact us through it. By using the Site or submitting information to us, you agree to the practices described in this Policy.

This Policy does not govern information you provide to us after we have formally agreed to represent you, which may be subject to attorney-client privilege and separate engagement terms.

2.Information We Collect

Information you provide to us

When you complete a case review form, request a consultation, call, email, or otherwise communicate with us, we may collect:

• Your name, telephone number, and email address;
• Vehicle details (year, make, model) and information about repairs, warranty status, and the problems you are experiencing;
• Any other information you choose to include in your message.

Information collected automatically

When you visit the Site, we and our service providers may automatically collect certain technical information, such as your IP address, browser type, device type, operating system, referring pages, pages viewed, and the dates and times of your visits.

3.How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and evaluate a potential lemon law claim;
• Contact you about your request by phone, text, or email;
• Provide, operate, maintain, and improve the Site;
• Detect, prevent, and address fraud, security issues, and technical problems;
• Comply with legal obligations and enforce our terms.

Submitting a case review form does not create an attorney-client relationship. See our Disclaimer and Terms of Use.

4.Text Messages & Phone Calls

By providing your telephone number and submitting a request, you consent to receive calls and text messages (including via automated technology) from us regarding your inquiry and potential representation. Message and data rates may apply. Consent is not a condition of any service or representation. You may opt out of text messages at any time by replying STOP, or ask to be removed from call lists by contacting us using the details below.

5.How We Share Information

We do not sell your personal information. We may share information:

• With service providers who perform functions on our behalf (such as form processing, hosting, and analytics), under obligations of confidentiality;
• For legal reasons, such as to comply with a subpoena, law, or legal process, or to protect the rights, property, or safety of any person;
• In a business transfer, such as a merger, acquisition, or sale of assets;
• With your consent or at your direction.

6.Third-Party Services

The Site may use third-party services to operate, such as a web font provider, a form-submission service, and website analytics. These providers may collect information as described in their own privacy policies. We encourage you to review the policies of any third-party services. [TODO: list the specific providers you use, e.g., Formspree, Google Fonts, Google Analytics, and link to their policies.]

7.Cookies & Do Not Track

The Site may use cookies and similar technologies to remember your preferences and understand how the Site is used. You can set your browser to refuse cookies or alert you when cookies are being sent; some features of the Site may not function properly without them. We do not currently respond to "Do Not Track" browser signals.

8.Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, to comply with our legal and professional obligations, resolve disputes, and enforce our agreements.

9.Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10.Your California Privacy Rights

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), may provide you with the following rights, subject to certain exceptions:

• Right to know the categories and specific pieces of personal information we have collected about you;
• Right to delete personal information we have collected, subject to legal exceptions;
• Right to correct inaccurate personal information;
• Right to opt out of the "sale" or "sharing" of personal information (we do not sell or share your personal information as those terms are defined by the CCPA);
• Right to non-discrimination for exercising your privacy rights.

To exercise these rights, contact us using the information in the "Contact Us" section. We will verify your request before fulfilling it and will not discriminate against you for exercising your rights. You may use an authorized agent to submit a request on your behalf.

11.Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

12.Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above. Your continued use of the Site after any change indicates your acceptance of the updated Policy.

13.Contact Us

If you have questions about this Privacy Policy or your information, contact us at:

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This document is provided for general informational purposes and is a template. It is not legal advice. Have a licensed attorney review and customize it before use.